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I would like to comment on how terrible your flight and client service was today. Flight 4425 was suppose to leave at five pm from DC and get to Atlanta. We didn’t get off from DC until eventually 6:20 pm. We were being told it was gonna be a ten moment hold off but we never ever boarded the airplane right up until way later on. Then the pilot stated there was no delay Inspite of staying delayed 45 minutes after which you can experienced us sit within the runway for more than 35 minutes. I recognize you don't have any Manage over the turbulence we skilled but we arrived in ATL they usually didn’t Possess a terminal for us to unboard.
I like AA but please ensure they be certain things like the entertainment together with other matters are comprehensively checked…..specifically for the very long haul.
Assignors: lists the name, execution day, entity form and citizenship for each Assignor. Each title is made up of a hyperlink to every other assignments made up of the same assignor title (actual spelling).
I needed to have a moment to call out the wonderful buyer service Connie Sanders as part of your Dallas Office environment gave my wife And that i in an incredibly stress filled scenario. Connie went over and beyond to guarantee we were cared for and her degree of consideration to restoring our issues crammed day was remarkable, she one handedly restored my faith with your Group and she warrants congratulations for your operate that she does.
When we lastly received an e mail reaction from American Airlines, the overall response time was roughly one hour. Though we waited one hour, we did get many responses to our Original concern:
At check in for flight 2356 my bag was viewed by personnel as outsized. Put in measurement check & was one inch to tall . My gripe- my husband with equivalent bag was not ( diff color) Home Page asked to dimension Check out. observed quite a few of course as well tall luggage earlier Examine pt. your shedding $.
The worst flight expertise of my lifestyle was having my family members of 16 on American Airlines. Lost our luggage equally means. We will not be traveling American again.
I remaining LGA August 26, 2015 and have my baggage assert ticket but need to have a copy of my airlinet ticket due to the fact I arrived property to discover my jewellery and purse had been missing from my luggage – I've filed a claim bu they want a copy of my ticket and I am able to’t obtain it – can u mail me a duplicate of it or explain to me how I can find it — all the things else was in tact practically nothing disturbed other than these items and purse was laying of major and jewellery was in aspect pocket
I am holding reservations for flights departing 26 Sep. I booked this flight in June. I'm applying two vouchers as partial payment for these flights. I despatched the vouchers for the deal with provided in July.
As a company, you have got stepped way away from line using a community posture on this. Although the placement you’ve taken successfully favors “discrimination†versus all other people who will be entitled for the Specific protecting provisions liked by a privileged minority.
I discover it horrible to obtain my luggage go lacking in Miami on equally leaving and returning flights. I be expecting to be contacted straight away on how we could arrive at an arrangement about this. I will probably be doing a comply with up.
Many people learned from your travellers that were looking forward to our airplane to arrive for their return to Miami that as we camped in Miami, they were returned to hotel rooms and supplied with supper and breakfast at no cost! We anticipate compensation equal in value for housing and foods to that you simply furnished on the passengers that had to stay in Roatan a result of the mechanical problems with our flight.
I was enthusiastic to reach the three million mile amount on American Airways also to be awarded a System Large upgrade. Despite the fact that my partner and I've a holiday vacation vacation booked on American to Frankfort, Germany in April, I decided I wish to use our Improve and also have One more vacation trip to London. This wasn't planned, but due to up grade we decided to have an additional excursion.